Custom Biz Voice offers a comprehensive suite of cloud telephony solutions to increase productivity at every business level.

• Advanced Auto Attendants
• Call Routing to Mobile Phones
• Customized Music on Hold or Messages
• Voicemail to Email
• Fax support to and from traditional fax machines
• Business SMS / SMS Autobots
• Hosted Call Center Applications
• Predictive Dialer
• ReachUC Smartphone , iPad and Tablet Apps
• Soft Reception Console
• IP Fax Solutions
• Virtual Office Assistant
• CRM | MS Outlook Integration
• And Much Much More…..

CALL CENTER APPS	IP FAX	PREDICTIVE DIALER
With CBV hosted call center solutions, say goodbye to large upfront investments, complex management,hidden fees and long deployments. Our call center functionality is leading edge technology with call back, call whisper, call barge features and all the real time reporting and metrics you demand at a fraction of the costs.	With CBV IP FAX solutions,get a little or get a lot, the choice is yours and either way, the quality is always superb! All CBV DIDs are T.38 compliant with awesome fax delivery from 2 to 500 pages! • Inbound only – PDF 2 Email • Traditional Fax to Fax • Fax – Store – Forward Solution • HIPAA Compliant	With the CBV hosted predictive dialing and SMS solution, triple the amount of agent talk time with prospects, auto detect no answers, busy signals, voice mail, fax machines and quick disconnects. • Throttle concurrent calls • Auto Redial Feature • Multiple IVR Scripts | Reports • SMS Broadcasting Option

REACHUC

With Custom Biz Voice ReachUC, our smartphone app brings the ultimate connectivity to your business phone extension. Twin your smartphone, iPad or tablet and take your desktop phone extension with you anywhere and get the mobility and productivity you demand in today’s competitive environment.
• FREE download from APP Store and Google Play
• All PBX functionality available
• Switch calls from app to desk to mobile on the fly
• Call recording available
• Access user portal and settings

Features include VoIP, Video, SMS and text chat, PBX presence and contact management, web conferencing, fax, and push notifications. The application is available on Apple iOS and Android mobile devices as well as Mac and Windows desktops.

SOFT RECEPTION CONSOLE

The Voice Operator Panel is perfect for large organizations that wish to omit the clutter of reception phones with multiple expansion modules.
The VOP provides full extension status monitoring (ringing, busy, available) with calls details and call interception. This advanced software switchboard and attendant console is fully translated in English, French, Spanish, German, Italian, Dutch, Danish, Turkish, Russian and has all the drag and drop features required to operate an effective receptionist environment.